Thanks for this theme that I’m having lots of fun with !
Just one problem on my side : I am trying to set up logo images of my clients using the proper Integral Widget Client, but they do not appear. I uploaded jpg images of 200 px width and 100 height, are they too big or is there anothr issue maybe ?
Thanks a lot, Julie
Thanks for your answer.
I figured out the problem : the clients section isn’t disabled,a ctually the title I gave it does appear online. The issue is that every time I upload logos into the widgets, save them properly and then leave the page to come back to it I see that they have disappeared. I don’t have the same problem with the other widgets.
It didn’t seem that this feature was limited to the Integral Pro solution, any idea as to why it doesn”t work properly ?
Thanks again, Julie
Hmm, that is strange.
Can you provide admin access to the website so I can log in and have a look?
I tried to log in with the info you provided but it says I have an invalid username or password.
I logged in and had a looked at the issue.
The problem is present with all Widgets. Not just the ones for Integral.
The button “enregistre” isn’t clickable.
I activated another theme and the problem persists.
So the issue must be with your installation of WordPress or a conflicting plugin. However, you don’t have any plugins enabled.
I would contact your hosting company to ensure it meets the WordPress requirements.
I hope that helps.
Thanks for having a look. Actually the Integral widgets in the characteristics section as well as in the team one do work fine, and the button “enregistrer” is clickable there. Only the one for the clients widget has that issue.
(No problem with the hosting company, I manage many websites with them).
Is there any way to fix the clients wodget then ?
You must be logged in to reply to this topic.