This topic contains 2 replies, has 2 voices, and was last updated by  Hans (Support Admin) 6 months, 1 week ago.

Importer Widgets problem

  • Hello, themely Team,

    I can’t import the widgets information after installation.
    Import result shows as below:

    Sidebar
    wpp Trending Now Site does not support widget
    topcta Widget area does not exist in theme (using Inactive)
    mc4wp_form_widget Newsletter Site does not support widget
    bottomcta Widget area does not exist in theme (using Inactive)
    mc4wp_form_widget Newsletter Site does not support widget
    footer Widget area does not exist in theme (using Inactive)
    Custom Menu Channels Widget already exists
    Custom Menu More Info Widget already exists
    social-widget Follow Us! Site does not support widget
    top-adspot Widget area does not exist in theme (using Inactive)
    Text No Title Widget already exists
    bottom-adspot Widget area does not exist in theme (using Inactive)
    Text No Title Widget already exists
    sidebar-adspot Widget area does not exist in theme (using Inactive)
    Text No Title Widget already exists

    Do you know the reason and how to solve it?

    I notice that maybe it is becuase I install the navapress theme but import the navapresspro demo content.
    May I know if you could share the demo data of navapress so I can test this theme on backend?

    Thanks so much.

    Hello @lapador

    Two comments I want to make about the error message you posted.

    1. Some state the Widget already exists
    2. If the sidebar does not exist, it will simply not import the widgets for that specific sidebar.
    3. If a sidebar is present, it will import the widgets.

    So you should see some widgets have been imported, can you confirm that?

    It is possible that we need to update the demo content files since the latest update of Novapress.

    If that is the case I will update the files on this page http://support.themely.com/knowledgebase/novapress-import-demo-content/

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