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Themely Support
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Friendly Smart Support

Questions? Need help? Talk to someone smart, quickly.

Knowledge Base

Theme documentation and how-to articles to help you find solutions.

Support Forum

Get help from our support staff for theme related issues.

Contact Us

Still having problems? Email us directly, get in touch →

Popular Knowledge Base Articles

  • [VIDEO] How to Install & Setup the Serenity Pro WordPress Theme
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  • Download Serenity Lite & Pro Child Themes
  • Invalid security credential. Please reload the page and try again.
  • How to Import Demo Content for Serenity Lite
  • How to Install & Setup Serenity

Latest Tickets

  • Change color of horizontal lines next to Title of Contact Section
  • Project Gallery
  • Parallel Pro Mobile Top Menu
  • Hiow to remove Pricing Table
  • Add Logo Above Big Title in Hero Section
  • Brand Section Question
  • Applying theme to add’l pages

Support Policy

Support staff monitor the support forum and emails from 9am-5pm EST (GMT -4), Monday to Friday. Please be patient when posting an issue as staff may not be in the same timezone as you.

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