To help you navigate our support site and get assistance quicker; we’ve put together this is a list of common questions we are asked.

How can I request a refund?
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If you wish to request a refund within 14 days of your purchase, you must complete these 3 steps.

  1. Deactivate your theme license
  2. Delete ALL theme files from your website
  3. Delete ALL theme files from your computer

Once completed the steps send an email to support [at] themely.com requesting a refund and confirm in writing you have completed these 3 steps.