This topic has 9 replies, 2 voices, and was last updated 2 years ago by Hans (Support Admin).

Autoplay slider doesn´t work

Sagsbehandlingen April 24, 2019 at 8:44 am

Hi.

It seems that the autoplay slider doesn´t work. How do I make it slide on our website based on the backend setup in WordPress? See links…

WP

Web

Best, Julie

Hans (Support Admin) April 24, 2019 at 11:53 pm

Hello Julie,

The settings seem fine.

Can you provide a link to your site so I can have a look?

Sagsbehandlingen April 25, 2019 at 4:18 am

Hi Hans,
It´s https://www.sagsbehandlingen.dk/
Best, Julie

Sagsbehandlingen April 25, 2019 at 11:00 am

Hi Hans,

I had to ask someone else for help. It´s now fixed, at least when looking from your pc.

However, when looking at your smartphone it´s fast forwarding past 2-3 of the pictures, why it´s only possible to see 2 of them really. How can I fix that?

Best, Julie

Hans (Support Admin) April 25, 2019 at 12:25 pm

Hello Julie,

That is not an error, it is designed to only show 2 on smaller screens because if you show more there isn’t enough space. So it defaults to 2 on smaller screens.

If you want to adjust this you need to edit line 53 of the custom.php file located in the sections folder.

In your Admin Dashboard go to Appearance > Editor and select the sections folder, then select custom.php.

Sagsbehandlingen April 25, 2019 at 2:05 pm

That makes sense. But, nothing changes when I set it to 1 instead…

Isn´t it possible for you to set it to 1 at a time when it´s smaller screens? Looks nice even when autoplay slider is showing 1 at a time… And that would work for us. What doesn´t work is the way it is now when it´s passing 2-3 logos at once.

Hans (Support Admin) April 27, 2019 at 1:32 pm

Hello Julie,

Yes, I see what you mean.

I am currently working on a solution so that it only scrolls 1 slide on mobile devices.

I will get back to you later today.

Hans (Support Admin) April 27, 2019 at 1:50 pm

Hello Julie,

Ok, I have found the solution.

I have added the solution to the theme and released an update.

You can update the Parallel Pro theme from within your Admin Dashboard.

Go to Appearance > Themes and click the link to update Parallel Pro.

Sagsbehandlingen April 27, 2019 at 3:53 pm

Great solution Hans! Thanks for the flexibilty… Have a great weekend.
Best, Julie

Hans (Support Admin) April 27, 2019 at 5:56 pm

You’re welcome, same to you 🙂

You must be logged in to reply to this topic.

Support Forum

Autoplay slider doesn´t work