contact form spinny wheel

  • wzlradio July 11, 2017 at 7:23 pm

    The contact form on bridalveilfashion.com works great from a desk top, on a cell phone it sends the email but leaves the spinny wheel going, making the person think the email did not send. Thoughts? ~brooke

    Piotr (Tech Support) July 12, 2017 at 4:33 am

    Hello there,

    Could you please recheck provided site address? It doesn’t load at all.

    Cheers,
    Piotr Bąk

    wzlradio July 12, 2017 at 11:00 am

    Here is the correct address for the spinny wheel issue I posted before. Some users see a loading wheel after submission when using the contact form, even if the email has sent.

    http://bridalveilfashions.com

    ~brooke

    Piotr (Tech Support) July 12, 2017 at 12:19 pm

    Hello Brooke,

    Could you please try deactivating all plugins one by one (except Contact Form 7), and see if it works?
    If you are running “Contact Form 7 Email Validation” plugin, please deactivate it first.

    Cheers,
    Piotr Bąk

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