This topic has 42 replies, 4 voices, and was last updated 2 years, 5 months ago by Hans (Support Admin).

How to translate ABOUT section content in Integral Theme

sandra_araguas October 12, 2016 at 9:15 am

Hi,

We’ve bought the PRO version because it has multilingual compatibility.
We have WPML plugin installed and 2 languages ES and EN.
We assumed that when our page is in ES, the theme will automatically use the page translation from the ABOUT EN page (the one we’ve made with WPML plugin in Pages section).

But it only gives us one option, to show only ONE page content (or Spanish or English) even if we switch the language on the menu.
Is this normal? I mean, if you have several languages, shouldn’t the content change for that section too?

Hans (Support Admin) October 12, 2016 at 9:32 am

Hmm interesting.

And it is working for other sections except for the About section?

Please provide admin access to your website so I can have a look.

Make sure to select “set as private reply”.

sandra_araguas October 12, 2016 at 10:20 am

Hi Hans!

Thanks for your quick replay.

It is not working for any section (nor SERVICES, nor WORK…) 🙁

We cannot give you admin as we are in test/developing mode. Our web is in a local host.

Do you have any suggestion about how to fix it?

Thanks!

Hans (Support Admin) October 12, 2016 at 11:58 am

I don’t think the issue is the theme itself. We have provided the .POT file with the theme.

It must be the WPML configuration.

Make sure you have configured it properly.

Once you have it on a remote server I can have a look at it.
sandra_araguas October 12, 2016 at 12:36 pm
I haven’t explained myself right 🙁

The content that we want to show in ABOUT section is a page translated into 2 languages ES and EN. WPML allows you to do that.

But the theme can only show 1 page. I mean, the page is always the same even if you switch languages. Beacuse the theme does not have the option to select different pages for different languages, or at least, doesn’t show the content from the translated page that WPML allows you to do.

I attach you the image:

Image (bigger)

The thing is that we have both pages, but the theme only gets one, even if we change the language of the page.
- This reply was modified 4 years, 1 month ago by sandra_araguas.
Hans (Support Admin) October 12, 2016 at 1:56 pm

Ok, I understand. So when you click the language switcher it doesn’t change the page contents to the correct language?

I believe this will answer your question, https://wpml.org/documentation/support/creating-multilingual-wordpress-themes/language-dependent-ids/#1

Let me know of it doesn’t.

sandra_araguas October 12, 2016 at 2:30 pm

Thanks a lot, but we have had the option selected all the time.

That’s the problem, even forcing the plugin to use theme as multilingual, it doesn’t work 🙁

sandra_araguas October 14, 2016 at 2:57 am

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Hans (Support Admin) October 14, 2016 at 10:12 am

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sandra_araguas October 15, 2016 at 5:43 am

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Hans (Support Admin) October 15, 2016 at 12:22 pm

Hola Sandra,

Ok, give me until the end of the day today to give you a solution.

My apologies for the trouble.

sandra_araguas October 16, 2016 at 5:00 am

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sandra_araguas October 17, 2016 at 7:07 am

Hi Hans,

Any update? Thanks!

sandra_araguas October 18, 2016 at 12:29 pm

Hi Hans,

I suppose you haven’t find the solution.

Thanks for try and for the cancel info.

Hans (Support Admin) October 18, 2016 at 1:51 pm

Hola Sandra,

My apologies for the delay.

Can you provide us admin access to your website?

You can create an account with [email protected] and it will send is the login details.

Is the problem only occuring on the homepage, or secondary pages as well?