This topic contains 6 replies, has 2 voices, and was last updated by  Hans (Support Admin) 2 months ago.

Menu drop down not working on phone and tablet

  • My website’s primary menu isn’t working properly on either an iPhone or iPad. The drop down list “Free Lessons” expands by hovering over it in a computer browser but tapping on an iPhone or iPad doesn’t expand it, which means it loses its functionality and people can’t access the posts that they are looking for.

    It previously worked on a phone so I’m not sure how long this has been a problem.

    Is there a way to fix this please?

    Many thanks,
    Chris

    Hello Chris,

    Can you provide a link to your site so I can have a look?

    This reply has been marked as private.

    Hi Hans, Have you had a chance to look at the menu issue yet?

    Best wishes,
    Chris

    Hello Chris,

    Yes, I had a look at the website and the issue you mentioned.

    This looks like a Javascript conflict.

    I think one of the plugins you installed is conflicting with the theme files.

    Disable each of the plugins one by one until the problem disappears, then you will have found the problematic plugin.

    If this does not work, please let me know so I can log in and have a look.

    Hi Hans,

    Thank you very much – I’ve found the problem one. It was Booking Calendar. Thankfully one we can disable without much of a problem.

    Best wishes,
    Chris

    Hello Chris,

    Ah, great.

    Glad you found the issue.

    If you need further assistance, please let me know.

You must be logged in to reply to this topic.