Menus to bookmarks not working when Toggle Sticky Menu is turned off

  • besembek January 1, 2021 at 2:03 pm

    Hi Hans.

    Best wishes for 2021!

    I was made aware by someone that my menu items linking to bookmarks e.g. #contact do not click through when Toggle Sticky Menu is turned off. Not sure if this problem has been with me for a while or only appeared recently. I tested both with e.g. homepageurl/#contact and #contact only but still the same results.

    Any suggestions for a fix other than turning Toggle Sticky Menu on which I don’t want to do right now?

    Kind regards,

    Riaan

    Hans (Support Admin) January 1, 2021 at 2:04 pm

    Hello Riann,

    Can you share the link to your site so I can check it out?

    besembek January 6, 2021 at 5:20 pm

    Hi.
    This problem is present on both PC and mobile – if that will help.

    Two of the sites where I turned Sticky Menu off and where bookmarks are not working (no problems when turned on):
    https://margieburger.co.za/

    Homepage

    And two sites where I turned Sticky Menu on and bookmarks functioning fine. Bookmark menu links also fail to function when I turn Sticky Menu off:

    Home


    https://nbdesignprint.co.za/

    I would prefer to turn Sticky Menu off because of obligations for banners to appear at top of pages – fewer issues with spacing on mobile where breaks in the header to move banners below header create blank space above all content.

    Kind regards,

    Riaan

    besembek January 6, 2021 at 5:21 pm

    Hi, Hans.

    Two sites where I turned Sticky Menu off and bookmark links not functioning (It does when I turn Sticky Menu on):

    Home

    Homepage

    Two sites where I turned Sticky Menu on and bookmark links function (it does not when I turn Sticky Menu off):

    Home

    Home

    I would prefer to turn Sticky Menu off because of an obligation to run banner ads on top of pagesand because of a spacing problem where I use breaks in header to move banners below header on pc, resulting in space above all on mobile – you can see that on the latter two sites on mobile.

    Kind regards,

    Riaan

    Hans (Support Admin) January 6, 2021 at 5:25 pm

    Hello Riann,

    Can you install this plugin on both sites then let me know if the bookmarked menu’s start working?

    Enable jQuery Migrate Helper

    If not, can you provide me admin access to one of them?

    besembek January 7, 2021 at 4:13 am

    Thanks a mil, Hans!
    All seems to be working now.
    Kind regards,
    Riaan

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