This topic contains 9 replies, has 2 voices, and was last updated by  Hans (Support Admin) 3 weeks, 5 days ago.

Mobile sections overlap

  • When I view website on a mobile device the hero section overlaps with the next section because the hero background image does not resize/lengthen appropriately.
    It looks good on pc and tablet.
    I want to make sure this can be resolved before I upgrade to PRO version.

    Thanks

    Hello Katrina,

    Can you provide a link to your website so I can have a look?

    Thank you.

    Hi Hans

    Home

    Also i have used the About section for contact as i could not get the contact info section to work. I created a text widget for Contact Info but that section does not display. Do i need to raise another ticket for this issue?

    Thank you

    Hello Katrina,

    Ok, I see the issue you are referring to.

    As for the contact section you just need to install the WPForms plugin to display a contact form and add it’s Widget to the Contact Form sidebar in Appearance > Widgets.

    Can you provide login credentials for your site so I can log in and fix the issue for you?

    I will need the username and password.

    This reply has been marked as private.

    Hello Katrina,

    I did not receive your login credentials, did you email them to me?

    You can post theme here and select Set as private reply

    This reply has been marked as private.

    Hello Katrina,

    I made a change to your style.css file.

    I can confirm that this change has already been done in the Serenity Pro theme.

    I also enabled the contact section so you will now see your contact form.

    If you need further assistance, please let me know.

    This reply has been marked as private.

    Hello Katrina,

    The image link you posted doesn’t work.

    I checked our your site with my iPhone 6S and it looks good.

    Maybe try clearing your browser cookies and cache on your iPhone and try again.

    Otherwise, please email me the screenshot to [email protected]

You must be logged in to reply to this topic.