This topic contains 1 reply, has 2 voices, and was last updated by  Hans (Support Admin) 3 months, 4 weeks ago.

Parallel Pro

  • After spending 3 hours trying to upload the Parallel lite into my wordpress account I gave up and purchased the pro version. To no avail I cannot upload it. It saved as a zip file but when I go to add a new template for a website design it doesn’t show as a zip file and there are 30 different items not being attached. I am not sure why I am having this problem. Is there a way for you to do this manually?

    Hi Jess,

    Sorry to hear about the trouble. This will probably help you https://support.themely.com/knowledgebase/install-setup-parallel/

    If you are still unable I can do it for you. I will just need the admin username, password and link to your site.

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