Problem with License Key

  • amiegosselin August 18, 2017 at 6:32 pm

    Hi there, I purchased the Integral theme in February. I’ve since had to reinstall WordPress through my web host. I have uploaded the Integral theme again, but now I am having a problem with the License Key. The error message I am seeing is: The License Key does not match.

    I have put in the license key I received when I upgraded. Can you please help? My website is currently down because of this problem.

    Amie

    • This topic was modified 7 years, 5 months ago by amiegosselin.
    Hans (Support Admin) August 19, 2017 at 6:54 am

    Hello Amie,

    I found your order in our system.

    I have had the Purchase Receipt with the license key resent to your email.

    If you do not get it please check your junkmail folder.

You must be logged in to reply to this topic.