This topic has 7 replies, 2 voices, and was last updated 7 years, 7 months ago by samiadgl.

Problem with the OnePage Menu

samiadgl August 2, 2017 at 5:55 am

I installed the theme, I create all pages for my menu but when I click on the menu to go to the dedicated section it doesn’t work as your demo.

How can I fix it.

Thanks

Piotr (Tech Support) August 2, 2017 at 11:16 am

Hello there,

Could you share with me (temporary) administrator credentials and your sites’ URL?

Don’t forget to mark your reply as private please.

Thanks,
Piotrek

Piotr (Tech Support) August 2, 2017 at 12:09 pm

Hey there,

I forgot to ask, have you read our documentation on how to setup navigation menus? You can read more about it here: http://support.themely.com/knowledgebase/setup-navigation-menus/

Please contact me if there are any problems.

Thanks,
Piotrek

samiadgl August 4, 2017 at 4:51 am

This reply has been marked as private.

samiadgl August 4, 2017 at 5:00 am

This reply has been marked as private.

samiadgl August 7, 2017 at 8:29 am

Hello,

Can I have an answer please ? I need to solve the problem this week.
Thank you for your help.

Piotr (Tech Support) August 7, 2017 at 8:52 am

Hey there,

Hope you are doing great. It seems that your custom link URL is not configured properly.
The Custom Links URL need to follow this format:
/#[section-id]

I configured 3 URLs for you:
À PROPOS
SERVICES
RÉALISATIONS

Cheers,
Piotrek

samiadgl August 7, 2017 at 8:58 am

Thank you very much for your help !

Cheers,
Samia

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