Site identity

[MKS]

Dears

I uploaded a white color logo to the site identity section, as I have a dark image on the hero slider. When I scroll down the logo disappears as it is white similar to the scroll down color. Can you please advise on how I can add two logos one for Dark background and one for lite?

[Hans (Support Admin)]

Hello @MKS

We are going to release an update later today with this feature.

I will notify you once the update has been released so you can update your theme.

[Hans (Support Admin)]

Hello,

Update has been released.

Please navigate to Appearance > Themes and click the link to update Serenity Lite.

[Hans (Support Admin)]

Hello,

My apologies, the update has not been released yet, my mistake.

We will be release the update tomorrow during the day.

I will notify you once it has.

[Katrina]

This reply has been marked as private.

[Hans (Support Admin)]

Hello Katrina,

Can you provide me with admin access to your site so I can log in and see what the issue is?

Please provide the admin username and password.

Select Set as private reply when responding

[Katrina]

This reply has been marked as private.

[Hans (Support Admin)]

Hello Katrina,

I logged in and saw the 2 logos you uploaded.

So I added them and it works nicely.

Check it out and let me know if you have any questions.

[Katrina]

Hi Hans

It depends on which browser you view it on. Looks correct on Mac Chrome but Mac Safari I see the 2 logos. On my small iPhone SE safari I see 2 logos. On my iPad mini I see 2 logos until I scroll and then it changes to one.

Most users of our users are on an iPhone so I have removed the logos again.

Can you please take another look.

Thanks

Katrina

[Hans (Support Admin)]

Hi Katrina,

Hmm, ok, strange. I tested on mobile as well and it was working for me.

Have you tried clearing your browser cookies and cache?

I will test again on my end.

[Katrina]

Its working now. Thanks!

[Hans (Support Admin)]

Ok, great. Glad to know it’s resolved 🙂