themes directories vanishing

[pgilpat]

Greetings, I have something very strange thing happening with the Integral theme that a site that I maintain. About once a week, the entire theme directory is wiped out. this has been occurring for over a month. we restore from a backup and all is right again, but we cannot figure out what is going on. Have you seen anything like this before?

We inherited the site and cannot tell if it is running the lite or pro version.

[Hans (Support Admin)]

@pgilpat

You mean the entire website is wiped out or just the theme itself is deleted from the themes directory?

[pgilpat]

Thank you. yes, the entire Themes directory is wiped out.

[Hans (Support Admin)]

VERY strange! I have never encountered an issue like that.

This would have something to do with your website however (WordPress).

Not the theme in particular.

I would make sure your site hasn’t been compromised.

Start by changing all your PW’s.

[pgilpat]

Me either.
So, you believe that it would not have to do with the theme at all?

[Hans (Support Admin)]

I can’t for the life of me think why LOL.

It is JUST the Integral theme which is deleted or ALL themes which you have installed?

Oh, wait. It could be automatic updates.

Does it state that your site was updated after this happens?

[Hans (Support Admin)]

* installed but not activated

[pgilpat]

also, it is not set for auto-updates

[Hans (Support Admin)]

Something is happening behind the scenes.

Start by deleting all plugins and themes you are NOT using.

Change the main admin PW.

If it crops up again, let me know.

[pgilpat]

thanks. will try