This topic has 20 replies, 2 voices, and was last updated 6 years, 1 month ago by Hans (Support Admin).

Update to Pro Version failed

agil_werden January 28, 2017 at 5:53 am

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Hans (Support Admin) January 29, 2017 at 1:35 pm

I tried to log in again and I keep getting the same error message.

Most WordPress sites get hit with spam, it’s very common.

You don’t need to restrict based on country, but use a captcha system like https://wordpress.org/plugins/captcha/ and this will greatly reduce the comment, and user registration spam without limiting by country.

agil_werden February 1, 2017 at 8:39 am

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Hans (Support Admin) February 1, 2017 at 1:36 pm

I logged into your website.

You didn’t install and enable the required plugins so the Integral Options menu item wasn’t active.

I have installed the plugins and you can start customizing your site.

agil_werden February 3, 2017 at 10:46 am

Dear Hans,

now it works fine!!!
Thank you for your support. I was not aware, that the plugins are needed to run this theme, as plugins usually addons on top of a theme.

Thank you
Torsten

Hans (Support Admin) February 3, 2017 at 12:14 pm

Yes it requires the Redux Framework plugin to run Integral. That is for the theme options and make it really easy to edit the theme.

I am happy you figured it out!

Tagged: access backup Update

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