This topic has 3 replies, 2 voices, and was last updated 2 years, 4 months ago by Hans (Support Admin).

WooCommerce cart/checkout page is blank

Doc Pop September 18, 2020 at 12:45 pm

Hi, I just recently set up my site at https://knifetank.wpengine.com/ The product page seems to work fine, but anytime I try to click on the link for the cart, it just takes me to a mostly blank page https://knifetank.wpengine.com/shop/cart/

This is also the case for https://knifetank.wpengine.com/checkout/

My hunch is that this is a permalink issue, but I might be wrong.

Hans (Support Admin) September 18, 2020 at 12:46 pm

Hello,

Are you sure those pages have the relevant shortcodes added to them?

Click on EDIT link to see the page editor. What do you see? Is there a shortcode for Woocommerce present?

Doc Pop September 18, 2020 at 1:44 pm

No, the shortcodes for the cart, checkout, and account form were all missing. I’ve added them using the shortcode list here and they seem to be working now. Oddly enough, the shortcode for the shop and products pages also seem to be missing, but are working as expected.

Thanks for the help!

Hans (Support Admin) September 18, 2020 at 1:47 pm

Ah good, ok, glad it’s working now.

Tagged: WooCommerce

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