This topic has 7 replies, 2 voices, and was last updated 1 year, 2 months ago by afs2rcatc.

WooCommerce Checkout page display issues

afs2rcatc November 15, 2019 at 10:29 pm

Not sure if this could be a theme issue; BlueHost looked at everything they could on their end. On a brand new installation of WP, Serenity Pro and WooCommerce, the text entry fields of the checkout page aren’t displayed correctly.

Any assistance is greatly appreciated.

Hans (Support Admin) November 16, 2019 at 10:14 am

Hello,

Can you paste a link to the checkout page screenshot? It wasn’t successfully uploaded.

afs2rcatc November 21, 2019 at 9:14 am

Hello Hans,
Here you go:
https://drive.google.com/open?id=1l158u6foiTXWxz3lRSvNk8bcVmhEK0xN
Thanks for having a look at this.
Regards,
Karl

Hans (Support Admin) November 21, 2019 at 3:19 pm

Hello Karl,

Hmm that is strange.

I will test on my development server with the latest version of Serenity Pro and WooCommerce.

On your end, I suggest disabling ALL plugin except WooCommerce and those required by the theme and see if the problem disappears.

I will get back to you later today or tomorrow after I test on my end.

Hans (Support Admin) November 21, 2019 at 4:47 pm

Hello Karl,

I found the issue and am releasing an update of the theme in about 5 mins.

Please wait 10 mins from now to update.

If you have any issues updating please let me know.

afs2rcatc November 21, 2019 at 4:52 pm

Hello Hans,
Really great news. I’ll check for the update a little later.
Thanks very much for outstanding support.
Regards,
Karl

Hans (Support Admin) November 21, 2019 at 4:52 pm

You’re welcome 🙂

afs2rcatc November 21, 2019 at 7:30 pm

Hello Hans,
The update resolved the issue. Thanks very much.
Regards,
Karl

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WooCommerce Checkout page display issues