- This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago by Hans (Support Admin).
wordpress about page bug
i have a simple page with a few pictures and text, but integral pro is somehow clipping out parts of the content and post it under the menu. The site is: https://marrow-ling.com/about
I’ll add that this doesn’t happen in any other theme, as I have tested the site in troubleshooting mode, meaning that all plugins was deactivated and I was able to preview the site using other themes. I was only able to simulate the bug using the Integral Pro theme. It wasn’t like this before. I first saw it around 2 months ago, been trying to fix it myself but to no avail.
I believe the same issue is also happening with the contact page as I seen it have the same problem, but I was able to hide it by changing the order of the content on the site. I believe the contact page still have the same problem, just that the clipping is completely hidden behind the primary menu.
It seems like I was able to fix it temporarily. The page normally starts with a image banner on top of the page, but by moving the image down, the bug went away. So it seems like a page is not able to load with the image on top, or it will clip under the menu.
Here’s an image for reference of how it used to look like.
- This reply was modified 3 years, 6 months ago by tosse7777.
I check out the About page, and it looks good now.
Were you referring to the Featured Image for a page?
When you added a featured Image it resulted in the screenshot you shared?
Hi, thanks for the reply.
Yeah, right now it looks okay, but if I were to move the picture in the about page above the first paragraph, the same problem will show.
And no, the picture is not a feature image, it’s just a normal image block. If it’s the first element on the page, the page will look like the image I posted above.
I confirmed this is also happening to the page marrow-ling.com/contact
It’s just not visible on desktop, because the primary menu is in stick-mode, so it’s covering it. If you open this page on mobile however, you can see ‘/>’ above the menu.
Hmm that is strange. Did you edit the code on any of the theme files?
I tried to visit the contact page but all I get is a blank white page.
I will test this on our development server and see if I can replicate the issue.
I don’t know what happened to the contact page all of a sudden, but I updated the site without making any changes and now it’s no longer white.
I haven’t edited any theme files.
For the purpose of troubleshooting, I have moved the image up above the paragraph in the about-page, so you can see the issue “live” for yourself.
I have tried to replicate the image issue on secondary pages on our development server, but I have not been able to.
Something else with either your copy of WordPress, custom code or a plugin is causing the issue.
I checked your site just now and the about and contact pages look ok, I am assuming you reverted your changes?
Do you still require assistance with this issue?
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