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How to Open a Ticket

Step #1

Create an account

Step #2

Locate the appropriate forum

Step #3

Use the Create New Topic section at the bottom of the page or click the button below.

Open Support Ticket

Support Policy

Support staff monitor the support forum and emails from 9am-5pm EST (GMT -4), Monday to Friday. Please be patient when posting an issue as staff may not be in the same timezone as you.

Latest Tickets

Error: This theme failed to load properly
1 day, 11 hours ago
Mobile version not right (responsiveness)
1 day, 17 hours ago
Parallel Pro Site Settings Question
3 weeks, 4 days ago
Typography section unresponsive
4 months ago
Welcome Section Titles Vanished
6 months, 1 week ago
Parallel Pro Welcome Error
8 months, 4 weeks ago
Edit or add social media holder in contact section
1 year, 3 months ago
Remove lines / underlining
1 year, 3 months ago
Parallel Pro causes site to crawl
1 year, 5 months ago

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