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How to Open a Ticket

Step #1

Create an account

Step #2

Locate the appropriate forum

Step #3

Use the Create New Topic section at the bottom of the page or click the button below.

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Support Policy

Support staff monitor the support forum and emails from 9am-5pm EST (GMT -4), Monday to Friday. Please be patient when posting an issue as staff may not be in the same timezone as you.

Latest Tickets

Error: This theme failed to load properly
1 month, 2 weeks ago
Mobile version not right (responsiveness)
1 month, 3 weeks ago
Parallel Pro Site Settings Question
2 months, 2 weeks ago
Typography section unresponsive
5 months, 2 weeks ago
Welcome Section Titles Vanished
7 months, 4 weeks ago
Parallel Pro Welcome Error
10 months, 2 weeks ago
Edit or add social media holder in contact section
1 year, 5 months ago
Remove lines / underlining
1 year, 5 months ago
Parallel Pro causes site to crawl
1 year, 7 months ago

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